Agile Teams
Recipes in Oracle's Integration Cloud
Client
An American multinational computer technology corporation selling database software and technology, cloud-engineered systems and enterprise software products – particularly its own brands of database management systems.
Case study
The need
Oracle already had its own cloud-based integration tool developed, but it had a number of glitches. This is when Hotovo stepped in. After an initial period in which we resolved these glitches and developed a number of sample integrations that were published in Oracle’s marketplace, we started to cooperate with a number of their other international teams in order to build ready-to-use solutions which cover end-to-end processes for a wide variety of enterprises.
Our solution
- We have put together a dedicated Hotovo team for our partnership with Oracle, which is responsible for:Development of new integrations between a variety of Oracle and non-Oracle systems.
- Development of custom code required to extend individual integrations.
- Conversion of old integrations to meet new standards.
- Testing of new and converted integrations.
- Preparing and configuring systems for integration deployment and testing.
- Preparing technical documentation and user manuals for the provided integrations.
- Publishing recipes to Oracle Marketplace.
The Hotovo team has worked on different business verticals, delivering the so-called next gen experience.
Key results
Enterprises commonly have a number of heterogeneous SaaS applications that their various business processes span across. A common example is CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning), whereby many companies use one system for CRM and another for ERP, meaning that there is often a loss of information between the two processes. Hotovo worked on an end-to-end process for OIC – Oracle Integration Cloud, a cloud-based integration tool that seamlessly integrates on-premises software with Oracle’s cloud (SaaS) or other Cloud Apps (Workday, Salesforce, etc). The OIC enables enterprises to gain insights and visibility into a wide range of these different business factors simultaneously, including their prospects, customer purchases, invoices, payments and all other information related to their financial activity.Another use case is e-commerce platform integration to ERP, where e-commerce companies can boost their businesses and growth by delegating all the backend operations, such as order shipments, inventory management, fulfillment, payment life cycles, etc., to ERP, while they concentrate on what really matters – their customers. We worked on a pre-built integration solution that will help enterprises to automate the complete order-to-cash process by synchronizing their customers, products, orders, fulfillments, invoices and payments. With the data being synchronized automatically, teams across sales, order management, fulfillment and accounting will have a complete view of all orders, and customers will be able to view an accurate status of their order at any point in time.
Facts
- Ongoing successful collaboration since 2018.
- Dedicated team consisting of a project manager, technical lead, developer, tester, tech writer and QA engineer.
