- Ongoing successful collaboration since 2018.
Enterprises commonly have a number of heterogeneous SaaS applications that their various business processes span across. A common example is CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning), whereby many companies use one system for CRM and another for ERP, meaning that there is often a loss of information between the two processes. Hotovo worked on an end-to-end process for OIC – Oracle Integration Cloud, a cloud-based integration tool that seamlessly integrates on-premises software with Oracle’s cloud (SaaS) or other Cloud Apps (Workday, Salesforce, etc).
The OIC enables enterprises to gain insights and visibility into a wide range of these different business factors simultaneously, including their prospects, customer purchases, invoices, payments and all other information related to their financial activity.
Another use case is e-commerce platform integration to ERP, where e-commerce companies can boost their businesses and growth by delegating all the backend operations, such as order shipments, inventory management, fulfillment, payment life cycles, etc., to ERP, while they concentrate on what really matters – their customers. We worked on a pre-built integration solution that will help enterprises to automate the complete order-to-cash process by synchronizing their customers, products, orders, fulfillments, invoices and payments. With the data being synchronized automatically, teams across sales, order management, fulfillment and accounting will have a complete view of all orders, and customers will be able to view an accurate status of their order at any point in time.
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